Martyn is tmgroup’s Customer Support Manager and is responsible for the overall team performance for the residential helpdesk. In his spare time, he enjoys watching rugby, football and cricket. His three children take up the vast majority of his time with swimming, horse riding and days out together.

Genia has been with tm since 2012 and is tmgroup’s Operations Support Manager. This includes looking after the support team, managing supplier performance and dealing with finance queries. Outside work she enjoys spending time with her family, watching football and walking her dogs Cleo and Minnie.

Kate is tmgroup’s Supplier Manager. Her day to day role involves engaging with suppliers to ensure we receive the best service possible for our customers. Outside of work Kate enjoys spending time with her family, going to the theatre and gardening.

Tim is a Customer Support Team Leader for the tm Helpdesk with experience on both the residential and the commercial teams. Tim is a long suffering Newcastle United fan and enjoys cheese rolling and amateur tree surgery at weekends.

Laura works as a Customer Support Team Leader after several years in the Customer service industry. Laura enjoys spending time with her family and dogs and is a keen swimmer, going to the pool or sailing club as often as she can. She loves to cook and is currently working on improving her baking skills.

Claire has worked in various roles within the operations area. Currently she is a Residential Team Leader. Outside of work Claire enjoys theatre, travel and attending festivals.

Jenny has been with tm since 2003 and now works mainly with Commercial Clients. Jenny enjoys watching football, especially Swindon Town football club. She also likes travelling, wine and Kit-Kats.

Laura is a Senior Customer Support Advisor with 9 and a half years of tm experience. Her primary role on a daily basis is to support the residential team and occasionally talk to the Reseller and commercial clients as well. Outside of work, Laura likes to spend time with her fiancé and two children, they enjoy watching films together and listening to music.

Ben deals with all aspects of business support: residential, commercial and B2B. Primarily he deals with the B2B clients. His outside interests include reading, music, TV and films.

Jenny is a Senior Customer Support Advisor and helps assist clients on a day to day basis with the website and any queries they may have. Outside of work Jenny enjoys taking her children out for the day on mini adventures.

Rachael is a Senior Customer Support Advisor and her role involves assisting clients with queries and helping them with using the website. In her spare time, Rachael enjoys going to the gym, taking her dogs walking, shopping and eating out.

Philippa is a Customer Support Advisor on the Helpdesk team. She provides a customer interface for residential and business clients, helping to deal with any queries which may occur. Philippa spends her spare time with her family and is a keen gardener.

Kerry is a Customer Support Advisor at tmgroup, her day to day role involves maintaining strong relationships with clients and suppliers and ensuring the highest level of customer support is given. Outside of work, Kerry enjoys being outdoors with her family, finding adventures and creating games.

Gary is a Customer Support Advisor and his role on a daily basis includes answering client’s queries over the phone and via email. He has recently taken up running in his spare time and runs 5k around 5 times a week. In addition to this, Gary enjoys going to sporting events across the UK and watching films.

Hayley is a Customer Support Advisor and her day to day role involves ensuring that queries are investigated before being sent to the client and ensuring that excellent service is provided. In her spare time Hayley enjoys having friends round to hers, playing videogames, reading and watching movies.

Megan is a Customer Support Advisor and her day to day role is to look after clients by answering and solving their queries and always providing the best customer service. Outside of work Megan likes to go out for dinner, watch box sets with her partner and go on lots of holidays.

Hannah is a Customer Support Advisor at tmgroup and her daily role involves answering client calls and queries. In her spare time, Hannah enjoys spending time with her family, going out with friends and having a few cocktails.

Alana is a Customer Service Advisor at tmgroup and her day to day role includes assisting clients with ordering searches through the tmgroup website and investigating any queries that arise to find a quick, positive resolution for the client. During her spare time Alana likes to spend time with her family, take long walks, read and watch films.

Nigel looks after tm's portfolio, reseller and tmconnect clients. Nigel is proud to have been with tm for more than 7 years now. Outside of work, most of Nigel's time is spent running around after his young daughter and enjoying quality time with his wife.

Louise is Premium Services Team Leader and her daily role involves running the Premium Service team and managing tmgroup’s clients who are on Premium terms and conditions, ensuring a Premium service is delivered at all times. Outside of work, Louise likes to spend time with her partner, two children, family and friends. She also loves watching tv series box sets, improving and decorating her home, going out for dinner and drinking a good cocktail.

Josh is a Senior Customer Support Advisor on the Premium Service team and his role involves delivering a Premium Service to tmgroup’s clients that are on Premium terms and conditions. Josh enjoys spending time with his family and friends and has a keen interest in football, following Swindon Town up and down the country. He has recently started going to the gym and likes watching old school British TV programmes.

Joe joined the business in early 2018 having spent over 20-years delivering technology and managed service solutions to the financial and legal services communities. He now leads the tm business in seeking to develop new technology solutions to meet the ever changing needs of the UK property market. Whilst retaining a keen interest in sport and current affairs, outside of work Joe spends most of his time these days with his wife and three young children at home in Bedfordshire.

Having studied engineering at Brunel University, Paul has over 25 years’ experience of implementing large scale IT platforms. Since joining tm in 2002, Paul has been instrumental in creating robust and efficient services that are used by many property professionals today. Paul's tenacity and drive in his role as Managing Director for the past 7 years has seen him establish tmgroup as a leading supplier of searches to the industry. More recently in the role of COO, Paul has been extending tm’s offering to include the MIO product which aims to build a shared digital view of the property chain and enables the consumer and estate agent to see exactly what is going on with their property transaction. Married with 2 daughters and a keen sailor, Paul has regularly involved tm in the IT industry's Silicon Cup Sailing regatta where his natural competitiveness has enthused both colleagues and business partners to take part in the challenge.

Having joined tmgroup in 2015, Tony is Chief Financial Officer and manages the finance team, helping to shape and guide the business strategy. Away from the office, he likes finding as much time as possible for his three big passions: family, food and sport.

Mark recently joined as Chief Technology Officer and brings to tmgroup a wealth of experience in Technology leadership in digital information and transaction businesses, responsible for leading the successful execution and delivery of the product strategy. Away from work, Mark spends his weekend being a taxi service for his three children and sometimes even has chance to fit in some sporting activities.

Isi joined tmgroup in 2015 and as Technical Director, manages the IT team, being responsible for the successful planning, design and delivery of software projects by working closely with all the stakeholders. Outside of work, Isi's main hobbies are programming & researching new technologies. But when on holiday with his wife and daughter, usually visiting sunny places, he likes to try improving his "rather limited" photography skills.

Jane has worked for tm since 2003, originally joining the company as a Regional Training Manager before progressing to the role of Operations Director. Jane is now Business Services Director, looking after our network of industry partners and the delivery of business projects. Jane spends most of her free time running after her two young sons, but does find time for the occasional shopping trip or a quiet half hour to read a good book.

Michael runs tm's Scottish brand; Property Searches Scotland. He joined the business in mid-2012 and, together with a skilled team of experienced property search agents, has delivered a successful business with a market share exceeding 20%. In his spare time Michael enjoys hillwalking and running and is a regular marathon runner, most recently in Valencia where his claims of the hilly route affecting his time are being questioned.

Having worked in the tm sales team since 2002, Jon now heads up tmconnect - a sophisticated, user friendly system that facilitates property collaboration. Living in Aylesbury with his wife and two daughters, Jon is a volunteer swimming coach and takes an active role in the management of his local club. When spare time allows he participates in triathlons.

Nick joined tmgroup in November 2014 and has over 28 years of experience in the property market and is well known in the industry. He has an enviable knowledge of the marketplace and is keen to build relationships with businesses of all sizes. In his role as National Sales Manager, Nick has been instrumental in the progress of the Business Development and Account Management proposition. He is responsible for managing the field based team, is passionate about providing excellent customer service and focused on driving market intelligence to achieve growth. In his spare time, Nick is a keen sportsman, more watching than participating these days, and has a season ticket at Stoke City. Other passions include travel, food and music.

Jamie joined tmgroup in March 2015 as a Business Development Manager, but was promoted to the role of Key Account Manager after just 12 months. Now Senior Key Account Manager, with a decade of experience in the property market, Jamie calls upon a wealth of knowledge and expertise, working closely with our existing portfolio of clients to bring them market-leading online property and conveyancing solutions. He has a keen interest in travelling, however these days most of his spare time is enjoyed with his wife and young daughters.

Nicola joined tm in July 2013 as a Business Development Manager & has been promoted to the role of Key Account Manager, working with legal firms based across the country. With many years of working within the industry, Nicola has an extremely consultative approach and works closely with her existing portfolio of clients. With a primary focus on service performance and delivering the right solutions to her clients. Outside of her tm life, she loves dancing of all types, enjoys a spot of singing, & she loves spending time with her family & friends.

With extensive experience in the property search business, Charlotte joined tmgroup in January 2017 as a Key Account Manager. Her role focuses on large commercial firms and the Legal 100, predominantly in London and across the South East. In all weathers, you can guarantee she'll be donning her Lycra in either open water triathlons or endurance sportives. In her down time, Charlotte very much enjoys dog walks in pursuit of a good country pub.

Clare joined tm in December 2016 as Business Development Manager, responsible for the South East. Clare has a wealth of experience in the property industry with a career spanning over 25 years, including estate agency, account management and training. She is married, lives in Oxfordshire and has three sons, of which two are in the music business. Clare loves socialising and is at her happiest when at a good party, surrounded by her family and friends. Her other passions include travel, reading and keeping fit.

Dean joined tmgroup in February 2018 as a Business Development Manager. He has 10 years’ experience working within the legal sector, helping firms grow and increase their market share through understanding their goals, challenges and providing strategic solutions. In his spare time Dean enjoys spending time with his family, going to the gym and watching any sport available.

Anneliese has worked for tm since 2003 and is currently the Senior Account Manager covering Wales and the West Midlands. In her spare time, Anneliese enjoys horse riding and dancing.

Alex has worked for tm since 2004, originally joining as a Regional Training Executive. Her current role is that of Account Manager, responsible for account managing existing clients and supporting new clients. In her spare time, Alex does trip planning for people visiting Florida, in particular Disney and the other parks in Orlando, and provides information for travel forums. She is a budding chef and would like to be on Masterchef one day.

Sam is a highly motivated dedicated professional combining over 20 years’ experience in account management and new business development. She is known for developing trusting relationships, has a friendly, consultative and personable approach to account management and a natural flair for developing long-term mutually beneficial relationships. Sam joined tmgroup in September 2017 and her main aim is to focus on delivering exceptional customer service by working closely with law firms to develop long-term partnerships whilst helping them to understand the ever changing environment in which they do business.

Amanda joined tmgroup in January 2016 bringing with her a host of experience within the property industry. Amanda is based in the South East and works closely with our partner law firms supporting and developing their businesses and ensuring their ‘tm experience’ is the best it can be. For fun Amanda loves anything equestrian – particularly dressage and rides several times a week, and loves spending time with her Jack Russell, Polly. Amanda is a keen supporter of her local Rugby club girls’ team and is social secretary to the club.

Sarah has worked for tm since 2005. Recruited as a trainer, she is currently Account Manager for the South West. Her responsibilities include the management of existing customer relationships as well as training new clients within the region. Sarah has two grown up children and an overweight diabetic cat.

Joe joined tmgroup in early 2018 as an Account Manager. His role is to understand our clients business and build strategic partnerships helping them to create efficiencies. Joe’s spare time is spent cooking for family and friends and going on city breaks – especially to Italy where he spent his honeymoon.

Jane has worked at tmgroup since 2005. Originally joining tmgroup as a trainer she is now Client Success Manager looking after firms in East Anglia and London. Prior to joining tmgroup she had worked in the Legal sector for eleven years. Jane lives with her husband and two cats, and in her spare time she enjoys going to the cinema, keeping fit at the gym and cycling.

Amy is an Internal Account Manager at tmgroup, however previously held the position of Senior Customer Support Advisor for 3 years. Her day to day role involves supporting her existing clients, ensuring they are happy with the service provided at tmgroup and keeping them up to date with any new products and changes in the industry. Outside of work, Amy enjoys spending time with family and friends and has a keen interest in volunteering. Amy has recently travelled to Kenya to support young disadvantaged children and their communities.

Adrian joined tmgroup in 2005 and as DBA Team Lead, manages the team of DBA’s and SQL Developers. He is responsible for all of the database and data warehouse systems, this includes designing data models, performance tuning, maintaining the database infrastructure and providing business intelligence to the business. Outside of work, Adrian’s main hobbies are photography and Lego. He has been lucky enough to travel the world photographing wildlife, he is especially keen on taking pictures of whales.

Russel manages the team responsible for the delivery of location services to internal and external customers. Russel, is in essence, all things related to maps and addressing in the solutions tmgroup delivers. Outside of work, Russel’s diversions include his children, walking, cycling, photography and other outdoor pursuits.

Nerea joined tmgroup in 2016 and currently works as a Development Team Lead for one of the core .NET teams. Her main responsibility is to ensure that top quality software is delivered on time and budget by liaising with Product Delivery Managers and Project Sponsors. Outside of work, Nerea enjoys spending time with her family, being creative, travelling to new places and staying active as much as possible.

Jemin joined tmgroup in 2011 and currently works as a Development Team Lead. This involves managing a team focusing on core tm products, integrations and ensuring that high quality software is delivered on time. He is a food enthusiast who loves to try out cuisines from around the world and sometimes experiments in cooking. He also likes listening to podcasts, DIY and is currently kept busy by an active toddler.

Chris started working with tmgroup as a Consultant in 2012, and joined the family officially in 2014. He currently manages four development teams working across the tm suite of software. A coder at heart, Chris likes to unwind after a hard day by spending his evenings doing a little leisurely programming.

Rhys has been with tmgroup since 2001 and holds the role of Development Team Lead and UX Principal. Over the years Rhys has contributed to most of tm’s web applications past and present and is currently responsible for the user experience of tm’s newest services. In his free time he enjoys mountain biking, computer games and spending time with his family.

Gary joined tmgroup in 2012 as a Project Manager in the IT team being responsible for the management and delivery of software projects, working closely with the projects stakeholders. Outside of work, Gary likes to spend his time (weather permitting) cycling with his wife or lugging a camera around looking for that shot worthy enough to submit to the Countryfile calendar competition.

Sally joined tmgroup in 2013 as a Business and System Analyst in the IT department. Her main responsibilities are to gather requirements from all stakeholders, communicate these with the development team and manage the delivery of the solution. Outside of work Sally tries to keep active by attending the gym and going on long walks. She also likes travelling, particularly to warm sunny climates, and spending time with her family.

Ian is a Product Delivery Manager and manages the delivery of business projects, breaking down the high-level requirements into deliverable feature sets, creating delivery plans, co-ordinating development teams and reporting to the Senior Management Team and wider business. Ian enjoys spending his spare time with his family, walking, cycling and DIY.

Shaun recently joined as Systems Integration Project Manager. He has over 15 years’ experience working within software development and brings with him a wealth of experience of system integrations across a number of industry sectors. He is responsible for managing system integrations between TM solutions and our customers case management systems. Outside of work, Shaun enjoys spend time with his family, walking, cycling and traveling the world.